Privacy Policy
Last Updated: January 2026
Baton of Hope Norwich ("we," "us," "our," or "Company") operates the website batonofhopenorwich.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and contact details you voluntarily provide through forms or inquiries
- Technical Data: IP address, browser type, operating system, and device identifiers
- Cookies: Small files stored on your device to recognise you and remember preferences
- Usage Data: Pages visited, time spent on site, referring URLs, and click patterns
- Analytics: Information collected through third-party analytics services about your interactions with our website
How We Use Information
We use the information we collect for the following purposes:
- Tracking affiliate commissions and performance metrics
- Conducting website analytics and user behaviour analysis
- Improving website functionality, content, and user experience
- Responding to enquiries and customer support requests
- Marketing and promotional communications (with your consent)
- Complying with legal obligations and preventing fraud
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Necessary for site functionality and security
- Analytics Cookies: Track user behaviour and website performance
- Affiliate Tracking Cookies: Monitor referrals and commission activity
- Marketing Cookies: Deliver targeted content and advertisements
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking cookies may affect website functionality. For detailed information, visit aboutcookies.org.
Third-Party Links
Our website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, policies, or content of external websites. When you click on third-party links, you leave our site and are subject to their privacy policies. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging with their services.
Your Rights
Under UK and EU data protection laws (including the UK GDPR and Data Protection Act 2018), you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your data (right to be forgotten)
- Restrict processing of your data
- Obtain a copy of your data in a portable format
- Object to processing for marketing purposes
- Withdraw consent at any time
If you are a US resident, you may have rights under the California Consumer Privacy Act (CCPA) or similar state laws. To exercise any of these rights, contact us using the details below.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Typically:
- Personal information is retained for up to 3 years after your last interaction
- Cookies are retained according to their type (essential cookies for duration of session; analytics cookies for up to 2 years)
- Affiliate tracking data is retained for accounting and compliance purposes (up to 7 years)
You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:
Email: privacy@batonofhopenorwich.co.uk
Website: batonofhopenorwich.co.uk
We will respond to your request within 30 days of receipt.
This Privacy Policy is subject to change without notice. We recommend reviewing it periodically for updates.